Error code

21 High temperature, high pressure, or intermittent communication fault

Fault

Toshiba · Shorai

Applies to 4 models
RAS-25PKVSG-ND, RAS-35PKVSG-ND, RAS-25PAVSG-ND, RAS-35PAVSG-ND

What this means

The outdoor return signal stopped after startup, with possible TE/TC high temperature, protector operation, high pressure, refrigerant, or signal-circuit causes.

When to call a technician

This fault involves refrigerant, pressure, or electrical work that must be handled by a certified technician under EU F-gas rules. Do not attempt to open the refrigerant circuit, access mains wiring, or adjust pressure components yourself. Contact a qualified installer or servicer for this one.