Error code

live-wifi-10-second-blink Wi-Fi connection indicator blink

Applies to 4 models
AR09TXCACWKNEE, AR12TXCACWKNEE, AR09TXCACWKXEE, AR12TXCACWKXEE

What this means

The air conditioner is not connected to Wi-Fi. This is a connection status, not a mechanical fault.

What you can check yourself

  • Connect the air conditioner to a compatible 2.4 GHz Wi-Fi access point using the SmartThings app.
  • Ensure the phone and air conditioner are within range of the same Wi-Fi access point during setup.

Still not resolved? Contact a qualified installer or servicer.