Error code

live-wifi-connection-failure-5-blinks Live Wi-Fi connection failure: five blinks

Applies to 3 models
MSZ-RZ25VU, MSZ-RZ35VU, MSZ-RZ50VU

What this means

The Wi-Fi module could not complete communication with the router or MELCloud.

What you can check yourself

  • Check router range and confirm that the router uses WPA2-AES encryption.
  • Check the router's connection limit, DHCP/IP settings, DNS settings, and internet connection.
  • Reset the Wi-Fi connection and configure the module and router again using the remote control.

Still not resolved? Contact a qualified installer or servicer.

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