Error code

97 Outdoor fan motor fault

Applies to 3 models
ASYG09LMCB, ASYG12LMCB, ASYG14LMCB

What this means

The outdoor unit's fan motor has a fault.

When to call a technician

This fault involves refrigerant, pressure, or electrical work that must be handled by a certified technician under EU F-gas rules. Do not attempt to open the refrigerant circuit, access mains wiring, or adjust pressure components yourself. Contact a qualified installer or servicer for this one.

Using Claude Code or Meta Muse? Connect HeatPump AI and ask it about 97.