Error code

CC CC: humidifying unit or sensor fault

Applies to 3 models
FTXZ25NV1B, FTXZ35NV1B, FTXZ50NV1B

What this means

A fault in the humidifying (URURU) unit or a sensor. Only cooling and heating remain available until it is repaired.

When to call a technician

This fault involves refrigerant, pressure, or electrical work that must be handled by a certified technician under EU F-gas rules. Do not attempt to open the refrigerant circuit, access mains wiring, or adjust pressure components yourself. Contact a qualified installer or servicer for this one.

Using Claude Code or Meta Muse? Connect HeatPump AI and ask it about CC.