Error code
Defrosting error/melting error alarm Defrosting or melting error
Applies to 3 models
RXC35, RXC50, RXC65
What this means
Defrosting does not finish within 60 minutes, commonly because outlet-air sensor TE7 is faulty.
When to call a technician
This fault involves refrigerant, pressure, or electrical work that must be handled by a certified technician under EU F-gas rules. Do not attempt to open the refrigerant circuit, access mains wiring, or adjust pressure components yourself. Contact a qualified installer or servicer for this one.
See the official ComfortZone manualA deep link to the manufacturer's own PDF for full technical detail. We link to manuals, we never host them.