Error code

Okänd VP-låda larm Unknown heat-pump enclosure identification alarm

Fault

ComfortZone · RX-RXL

Applies to 6 models
RX35, RX50, RX65, RXL35, RXL50, RXL65

What this means

The controller cannot identify the heat-pump enclosure, probably because of poor electrical contact or incorrect wiring.

When to call a technician

This fault involves refrigerant, pressure, or electrical work that must be handled by a certified technician under EU F-gas rules. Do not attempt to open the refrigerant circuit, access mains wiring, or adjust pressure components yourself. Contact a qualified installer or servicer for this one.